FAQs
Here are the answers to some frequently asked questions. If you have any other enquiries, please feel free to contact us.

Why choose MemTech as your preferred supplier?

• Our prices are very competitive.
• We will try to match or beat any other written quote.
• Our USB flash drives are of the highest quality.
• We have a large amount of USBs in stock at any given time.
• Fast turnaround times and personalised service.
• Your one-stop shop for a complete turnkey service.
• All memory sticks have a 1 year guarantee.

Do you only supply the types of USBs displayed on your website?

No, the USB flash drives displayed on our website are the most popular items, which we have in stock. However, we supply a large variety of flash drives including customized memory sticks in any shape or size. Please go to our Custom USBs page for more information.

Do I have to order a minimum quantity?

Yes, the minimum quantity for orders is 25 USBs, but there is no maximum quantity of flash drives that you can order.

Can I place a bulk order?

Yes, you are more than welcome to place a large, bulk order.

What is the cost of delivery?

We offer free delivery for bulk orders within South Africa.

Generally, the delivery fee will depend on the quantity you order and what area it must be delivered to. We recommend that you contact us to confirm delivery charges for your order.

How long does delivery take?

Delivery time frames will depend on when your order is placed and what your requirements are. If we have the items in stock, delivery usually takes 3-4 working days to all major centres within SA.

Please note that extended delivery times may apply to outlying areas, bulk orders, custom orders or if items are not currently in stock. In this case, please allow from 2-6 weeks for delivery. Please contact us to confirm delivery time frames when placing your order.

Can I collect my memory sticks from MemTech’s offices?

Yes, you can arrange to collect your USB flash drives directly from our offices in Gauteng. Please place your order before collection and take note of our office hours.

What are your office hours?

Monday-Thursday: 08:30 – 17:00
Friday: 08:30 – 15:00

What’s your guarantee?

All USBs are guaranteed for 1 year against manufacturing defects. In the event that you receive a faulty memory stick, it will be replaced, free of charge, with a new one provided it is returned to us within the guarantee period.
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